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Delivery Information


All UK orders placed by 3pm will dispatched for next working day delivery using FedEx were Next Day delivery has been selected and paid for. In some cases where FedEx delivery may delay the delivery time due to hard to reach locations, Royal Mail Special Delivery service will be used for delivery next day by 1pm.

Customers who prefer to have their goods delivered by Royal Mail must inform us of their request immidiately after the order is placed or by 1.30pm on the date of the order. All Royal Mail deliveries must be booked by 2.30pm.

In the event of bank holidays, severe weather conditions or poor access to your property, please allow extra time for your delivery, however if you have not recived it next working day (excluding bank holidays), please contact us so we can investigate this for you and keep you up to date. Hair Extension Specialists can not be responsible for delays out of our control.

Deliveries made by Royal Mail Special Delivery will be made before 1pm weekdays. Deliveries by FedEx will be between 9 & 5pm on the day of delivery. You may request a Saturday Guarantee delivery at a fixed price of £12.50

We are not responsible for delays due to postage strikes or delays which are out of our control.